Automotive Glass Service Agreement & Waiver

1. Parties to the Agreement

This Automotive Glass Service Agreement and Liability Waiver (the "Agreement") is entered into by and between:

• Service Provider: Happymi LLC, a Florida limited liability company (hereinafter referred to as the "Company").
• Customer: The individual requesting automotive glass services, who represents themselves as the lawful owner, lessee, or authorized agent of the vehicle described below (the "Customer").

2. Vehicle Information

3. Description of Services

The Company provides mobile and on-site automotive glass replacement and repair services, including but not limited to windshield, side window, rear window, and quarter glass replacement (the "Services").

4. Pre-Existing Condition Disclosure

The Customer acknowledges that the vehicle may contain pre-existing conditions including, but not limited to, pre-existing glass damage, paint chips, chipouts, stone breaks, chips in the dry cast, edge chips, and damaged factory moldings. The Customer confirms that the Company is not responsible for repairing or replacing pre-existing damaged parts.

5. Warranty Information

All parts and labor are warranted for a period of 10 (ten) days from the date of installation against defects in materials and workmanship. This warranty does not cover:

• Damage caused by accident, vandalism, theft, or acts of God (including but not limited to hail, flooding, or falling objects).
• Damage caused by vehicle malfunction, overheating, or electrical issues.
• Damage caused by improper installation by a third party.
• Damage caused by failure to properly cure urethane adhesive (including use of rain-x type products, exposure to car washes, or driving with unlocked doors within 45 minutes of installation).

The customer is responsible for ensuring the urethane adhesive has properly cured before exposing the vehicle to conditions that may stress the new bond.

6. Limitation of Liability and Repair Failure Cap

To the maximum extent permitted by Florida law, the Company shall not be liable to the Customer or any third party for:

• Any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the replaced glass or related services.
• Any damage to the vehicle's frame, trim, paint, electrical systems, or airbag systems resulting from the installation process.
• Any claims arising from manufacturer defects, warranty voidances, or dealership restrictions.
• Any instances where a dealership, manufacturer, or insurance company rejects coverage or warranty claims.

Furthermore, the Customer expressly acknowledges that damaged automotive glass is inherently unstable and under stress. In the event that a chip or crack repair service fails, expands, or results in further shattering during the performance of the Services, the Company's total liability is strictly capped and limited to waiving or refunding the service fee charged for that specific repair. Under no circumstances shall the Company be held responsible for providing a free replacement windshield, paying for third-party glass replacements, or compensating for any structural property damage to the glass itself.

7. Indemnification and Hold Harmless

The Customer agrees to defend, indemnify, and hold harmless Happymi LLC, its owners, officers, employees, and agents, from and against any and all claims, lawsuits, demands, liabilities, losses, damages, fines, and expenses (including reasonable attorneys' fees and court costs) arising out of, resulting from, or alleged to result from:

• The Customer's breach of any representation or warranty made in this Agreement.
• Any misrepresentation of authority, ownership, or insurance coverage provided by the Customer.
• Any damage to the vehicle caused by the Customer, a third party, or pre-existing conditions.
• Any claims arising from the Customer's failure to follow post-installation care instructions.

8. Insurance and Payment Responsibility

The Customer acknowledges that:

• The Company may bill the Customer's insurance provider for payment, subject to the Customer's insurance coverage and deductible.
• The Customer is solely responsible for ensuring their insurance policy covers the services rendered.
• If insurance coverage is denied, reduced, or delayed for any reason, the Customer remains fully responsible for payment.

9. Governing Law and Jurisdiction

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising out of or relating to this Agreement shall be instituted exclusively in the state or federal courts located in Broward County, Florida. Both parties hereby irrevocably consent to the personal jurisdiction of such courts.

10. Entire Agreement and Severability

This Agreement constitutes the entire understanding between the Company and the Customer regarding the subject matter hereof. If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.